# MyTow: full site content

> MyTow ("Help. On Demand.") is a digital platform for requesting towing, roadside assistance and vehicle transport in Vaughan, Toronto and the Greater Toronto Area. 24/7 towing and roadside assistance in Vaughan, Toronto and the GTA. Request a tow, battery boost, tire change, lockout or fuel delivery online with MyTow.

## About
- Website: https://mytow.ca
- Request help online: https://app.mytow.ca/request
- MyTow is a digital app where you can request a tow or roadside assistance in less than one minute.
- This is the time to submit your request, not a truck arrival estimate. Arrival depends on your location, traffic and dispatch coverage.
- Phone: (647) 633-8885
- Email: info@mytow.ca
- Hours: Open 24 hours, 7 days a week
- Service-area business based in Vaughan, Ontario (no walk-in office).
- Related but separate brand: TrueNorth Roadside Rescue (https://truenorthroadside.ca).

## Pricing (CAD)
- Currency: CAD. Prices are starting prices before 13% HST; HST is added to the subtotal. Not guaranteed prices or arrival times: final amounts depend on routed distance and dispatch review, and pricing is confirmed before service.
- Battery Boost: from $75.00 ($84.75 with HST) — https://mytow.ca/services/battery-boost
- Tire Service: from $75.00 ($84.75 with HST) — https://mytow.ca/services/flat-tire-change
- Vehicle Lockout: from $75.00 ($84.75 with HST) — https://mytow.ca/services/vehicle-lockout
- Fuel Delivery: from $75.00 ($84.75 with HST), plus the actual cost of the fuel — https://mytow.ca/services/fuel-delivery
- Breakdown Towing: from $120.00 ($135.60 with HST) — https://mytow.ca/services/breakdown-towing
- Emergency Towing: from $120.00 ($135.60 with HST) — https://mytow.ca/services/emergency-towing
- Flatbed Towing: from $120.00 ($135.60 with HST) — https://mytow.ca/services/flatbed-towing
- Motorcycle Towing: from $120.00 ($135.60 with HST) — https://mytow.ca/services/flatbed-towing
- Scheduled Vehicle Transport: from $120.00 ($135.60 with HST) — https://mytow.ca/services/vehicle-transport
- Electric Vehicle Transport: from $120.00 ($135.60 with HST) — https://mytow.ca/services/vehicle-transport
- Luxury Vehicle Transport: from $150.00 ($169.50 with HST) — https://mytow.ca/services/luxury-vehicle-transport
- Exotic & Classic Transport: from $150.00 ($169.50 with HST) — https://mytow.ca/services/luxury-vehicle-transport
- Lowered Vehicle Transport: from $150.00 ($169.50 with HST) — https://mytow.ca/services/luxury-vehicle-transport
- Accident Towing: from $350.00 ($395.50 with HST) — https://mytow.ca/services/accident-towing
- Winching & Recovery: $0 base, then $90.00 per hour after the first 30 minutes (dispatch quotes it) — https://mytow.ca/services/winching-recovery
- Commercial and fleet requests, and any service not listed, are quoted by dispatch.
- Towing and transport include the first 4 km with the vehicle on the truck; after that $4.00 per km. Travel to you is included inside the GTA; outside the GTA (Hamilton, London, Ottawa) the first 10 km are free, then $2.00 per km. Dollies $55.00. Online estimates are valid for 30 minutes.
- Full pricing guide: https://mytow.ca/pricing

## Services
### Emergency Towing
URL: https://mytow.ca/services/emergency-towing
Need emergency towing in Vaughan, Toronto or the GTA? Request 24/7 towing assistance online with MyTow or call dispatch.
Includes: Dispatch of a tow truck to your location; Safe hookup and loading of your vehicle; Transport to a shop, dealership, home or other destination you choose.
When to request: The vehicle won't start and roadside fixes haven't worked; Warning lights, smoke or noises make driving unsafe; You're stuck on a highway shoulder or in an unsafe spot.
Price: Emergency Towing starts at $120.00 CAD before 13% HST ($135.60 with HST), including the first 4 km with the vehicle on the truck. After that, $4.00 per km.

### Flatbed Towing
URL: https://mytow.ca/services/flatbed-towing
Request flatbed towing for cars, SUVs and eligible specialty vehicles across Vaughan, Toronto and the GTA. Book online with MyTow.
Includes: Vehicle loaded onto a hydraulic tilting deck; Secured with straps at proper tie-down points; Delivery to the destination you specify.
When to request: All-wheel-drive or four-wheel-drive vehicles; Lowered, sports or low-clearance cars; Vehicles with drivetrain, wheel or suspension damage.
Price: Flatbed Towing starts at $120.00 CAD before 13% HST ($135.60 with HST), including the first 4 km with the vehicle on the truck. After that, $4.00 per km.

### Accident Towing
URL: https://mytow.ca/services/accident-towing
Need towing after a collision? Request accident towing assistance in Vaughan, Toronto and surrounding GTA communities.
Includes: Towing of collision-damaged vehicles; Transport to the repair shop, collision centre or location you choose; Careful loading of vehicles with body or wheel damage.
When to request: The vehicle is not safe to drive after a collision; Fluids are leaking or wheels are damaged; Police or your insurer advise that the vehicle be towed.
Price: Accident Towing starts at $350.00 CAD before 13% HST ($395.50 with HST), including the first 4 km with the vehicle on the truck. After that, $4.00 per km.

### Breakdown Towing
URL: https://mytow.ca/services/breakdown-towing
Car broken down? MyTow offers breakdown towing assistance across Vaughan, Toronto and the GTA. Request help online.
Includes: Towing of non-running vehicles; Delivery to your shop, dealer or home; Option to try a battery boost first if that may be the issue.
When to request: Engine stalls or won't turn over; Transmission, overheating or electrical failure; Dashboard warnings indicate it's unsafe to continue.
Price: Breakdown Towing starts at $120.00 CAD before 13% HST ($135.60 with HST), including the first 4 km with the vehicle on the truck. After that, $4.00 per km.

### Scheduled Towing
URL: https://mytow.ca/services/scheduled-towing
Arrange a scheduled towing request for your vehicle in Vaughan, Toronto or the GTA. Submit your details through MyTow.
Includes: Pre-arranged pickup time; Towing of non-running or unplated vehicles to a set destination; Coordination with the receiving shop or location.
When to request: Taking a stored or non-running car to a mechanic; Moving a vehicle for a safety inspection; Delivering a vehicle you've sold or bought.
Price: Scheduled Towing starts at $120.00 CAD before 13% HST ($135.60 with HST), including the first 4 km with the vehicle on the truck. After that, $4.00 per km.

### Luxury & Exotic Transport
URL: https://mytow.ca/services/luxury-vehicle-transport
Request suitable towing and transportation for luxury and specialty vehicles across Vaughan, Toronto and the GTA.
Includes: Flatbed transport with all wheels off the ground; Attention to low front lips and diffusers during loading; Wheel-based tie-down methods where suitable.
When to request: Moving a sports, exotic or collector car; Delivering a vehicle to a detailer, wrap shop or show; Transport of lowered or modified vehicles.
Price: Luxury & Exotic Transport starts at $150.00 CAD before 13% HST ($169.50 with HST), including the first 4 km with the vehicle on the truck. After that, $4.00 per km.

### Vehicle Transport
URL: https://mytow.ca/services/vehicle-transport
Need a car transported across the GTA? Explore vehicle transport options and submit a pickup request with MyTow.
Includes: Point-to-point vehicle moves; Running or non-running vehicles; Pickup and drop-off coordination.
When to request: You bought or sold a car privately; A vehicle isn't plated or insured for driving; Moving a car between homes or storage.
Price: Vehicle Transport starts at $120.00 CAD before 13% HST ($135.60 with HST), including the first 4 km with the vehicle on the truck. After that, $4.00 per km.

### Winching & Recovery
URL: https://mytow.ca/services/winching-recovery
Vehicle stuck in snow, mud or difficult terrain? Explore winching and recovery assistance in Vaughan and the GTA.
Includes: Winch-out to firm ground; Assessment of whether the vehicle can be driven afterwards; Follow-up towing if required.
When to request: Slid off the road in winter conditions; Stuck in mud, gravel or a soft shoulder; Wheels dropped off a curb or embankment.
Price: Winching & Recovery has no base price: the first 30 minutes on scene are included, then $90.00 per hour (CAD, before 13% HST). Dispatch quotes the job.

### Commercial & Fleet Towing
URL: https://mytow.ca/services/commercial-towing
Towing for businesses, dealerships, repair shops and light commercial vehicles in Vaughan, Toronto and the GTA.
Includes: Towing for light commercial vans and pickups; Dealer and shop vehicle moves; Repeatable requests through the online app.
When to request: A fleet vehicle breaks down on the job; Moving inventory between lots; Shop-to-shop transfers.
Price: quoted by dispatch.

### Roadside Assistance
URL: https://mytow.ca/services/roadside-assistance
Request battery boosts, flat tire assistance, car lockout help and fuel delivery across Vaughan, Toronto and the GTA.
Includes: Battery boosts; Spare tire installation; Vehicle lockout service; Fuel delivery.
When to request: Dead battery; Flat tire with a usable spare; Keys locked inside; Ran out of fuel.
Price: Roadside Assistance starts at $75.00 CAD before 13% HST ($84.75 with HST), as a flat price with no loaded-distance charge.

### Battery Boost
URL: https://mytow.ca/services/battery-boost
Dead car battery? Request a battery boost or roadside jump-start service in Vaughan, Toronto and across the GTA.
Includes: Jump start using professional boost equipment; A quick check that the engine starts and runs; Towing if the vehicle still won't start.
When to request: Lights left on overnight; Cold winter mornings; Vehicle sat unused for a long time.
Price: Battery Boost starts at $75.00 CAD before 13% HST ($84.75 with HST), as a flat price with no loaded-distance charge.

### Flat Tire Change
URL: https://mytow.ca/services/flat-tire-change
Have a flat tire? Request roadside tire-changing assistance in Vaughan, Toronto and the GTA with MyTow.
Includes: Removal of the flat tire; Installation of your spare; Towing if no usable spare is available.
When to request: Puncture or blowout; Slow leak that's gone flat; Damaged wheel or sidewall.
Price: Flat Tire Change starts at $75.00 CAD before 13% HST ($84.75 with HST), as a flat price with no loaded-distance charge.

### Vehicle Lockout
URL: https://mytow.ca/services/vehicle-lockout
Locked your keys inside your car? Request vehicle lockout assistance in Vaughan, Toronto and surrounding GTA cities.
Includes: Vehicle entry assistance; Proof of ownership check; Guidance if a locksmith or dealer is required.
When to request: Keys locked inside the vehicle; Keys locked in the trunk; Door won't unlock remotely.
Price: Vehicle Lockout starts at $75.00 CAD before 13% HST ($84.75 with HST), as a flat price with no loaded-distance charge.

### Fuel Delivery
URL: https://mytow.ca/services/fuel-delivery
Out of gas? Request emergency roadside fuel delivery in Vaughan, Toronto and the GTA through MyTow.
Includes: Delivery of a small amount of fuel; Help adding fuel to your tank; Towing if the vehicle won't restart.
When to request: Fuel gauge hit empty; Faulty fuel gauge; Stranded far from a gas station.
Price: Fuel Delivery starts at $75.00 CAD before 13% HST ($84.75 with HST), plus the actual cost of the fuel.

## Service areas
### Towing and roadside assistance in Vaughan (York Region)
URL: https://mytow.ca/service-areas/vaughan
Vaughan is where MyTow is based, so it is our primary service area for towing, battery boosts, lockouts and roadside help. From Woodbridge driveways to the Highway 400 and 407 interchanges, you can submit a request online in less than one minute.
This is one of MyTow's primary service areas.
Main roads: Highway 400, Highway 407, Highway 427, Highway 7, Major Mackenzie Drive, Rutherford Road.
Communities: Woodbridge, Maple, Concord, Thornhill (Vaughan side), Kleinburg, Vellore Village.
Popular services: Emergency Towing, Flatbed Towing, Battery Boost, Accident Towing.
Local note: Highway 400 and 407 interchanges see heavy commuter traffic. If you break down there, stay in your vehicle with hazards on unless it's unsafe.

### Towing and roadside assistance in Toronto (City of Toronto)
URL: https://mytow.ca/service-areas/toronto
From downtown condo garages to the Gardiner Expressway and the Don Valley Parkway, MyTow takes towing and roadside requests across the City of Toronto. Dense parking, tight access and heavy traffic make accurate location details especially useful.
This area is close to MyTow's Vaughan base and is part of its core GTA coverage.
Main roads: Gardiner Expressway, Don Valley Parkway, Highway 401, Lake Shore Boulevard.
Communities: Downtown, Midtown, East York, The Beaches, Liberty Village.
Popular services: Emergency Towing, Vehicle Lockout, Flatbed Towing, Scheduled Towing.
Local note: For underground or condo parking, include clearance height and access instructions so the right truck is sent.

### Towing and roadside assistance in North York (City of Toronto)
URL: https://mytow.ca/service-areas/north-york
North York sits between the 401 and the 400, with Allen Road and Yonge Street cutting through, which makes it a common place for breakdowns and tows. MyTow accepts requests across Willowdale, Don Mills, Downsview and the rest of the district.
This area is close to MyTow's Vaughan base and is part of its core GTA coverage.
Main roads: Highway 401, Highway 400, Allen Road, Yonge Street.
Communities: Willowdale, Downsview, Don Mills, York Mills, Bayview Village.
Popular services: Breakdown Towing, Battery Boost, Accident Towing, Flat Tire Change.
Local note: The 401 collector-express system has limited shoulders in places. Drive to the nearest exit if it is safe to do so.

### Towing and roadside assistance in Etobicoke (City of Toronto)
URL: https://mytow.ca/service-areas/etobicoke
Etobicoke's mix of highways and residential streets near Pearson means everything from busy-corridor breakdowns to driveway battery boosts. MyTow serves Islington, Mimico, Rexdale, Humber Bay and The Kingsway.
This area is close to MyTow's Vaughan base and is part of its core GTA coverage.
Main roads: Highway 427, Queen Elizabeth Way, Gardiner Expressway, Highway 401.
Communities: Islington, Mimico, Rexdale, Humber Bay, Kingsway.
Popular services: Emergency Towing, Battery Boost, Vehicle Transport, Fuel Delivery.
Local note: The 427 and QEW junction is busy at all hours — give clear directions and direction of travel in your request.

### Towing and roadside assistance in Scarborough (City of Toronto)
URL: https://mytow.ca/service-areas/scarborough
Scarborough covers a large part of eastern Toronto, from the 401 corridor to the Bluffs, so a precise location matters. MyTow accepts requests in Agincourt, Malvern, Guildwood, Wexford and Scarborough Village.
This area is close to MyTow's Vaughan base and is part of its core GTA coverage.
Main roads: Highway 401, Kingston Road, Sheppard Avenue East, Markham Road.
Communities: Agincourt, Malvern, Guildwood, Wexford, Scarborough Village.
Popular services: Breakdown Towing, Flat Tire Change, Vehicle Lockout, Battery Boost.
Local note: If you break down near the Rouge Valley or rural edges, share a nearby intersection or landmark to help the driver find you.

### Towing and roadside assistance in Thornhill (York Region)
URL: https://mytow.ca/service-areas/thornhill
Thornhill straddles Vaughan and Markham along Yonge Street and Highway 7, right beside MyTow's main Vaughan coverage. Request a battery boost, lockout or tow in Thornhill Woods, Brownridge, Thornhill Village or Bayview Glen.
This area is close to MyTow's Vaughan base and is part of its core GTA coverage.
Main roads: Yonge Street, Highway 7, Highway 407, Bathurst Street.
Communities: Thornhill Woods, Brownridge, Thornhill Village, Bayview Glen.
Popular services: Battery Boost, Vehicle Lockout, Emergency Towing, Scheduled Towing.
Local note: Many plazas along Yonge and Highway 7 have tight lots — note where in the lot your vehicle is parked.

### Towing and roadside assistance in Richmond Hill (York Region)
URL: https://mytow.ca/service-areas/richmond-hill
Richmond Hill borders Vaughan to the east. MyTow accepts towing, boosts and lockouts from Highway 404 to Yonge Street, including Oak Ridges, Mill Pond, Bayview Hill, Jefferson and Langstaff.
This area is close to MyTow's Vaughan base and is part of its core GTA coverage.
Main roads: Highway 404, Highway 407, Yonge Street, Major Mackenzie Drive.
Communities: Oak Ridges, Mill Pond, Bayview Hill, Jefferson, Langstaff.
Popular services: Battery Boost, Winching & Recovery, Emergency Towing, Flat Tire Change.
Local note: Winter conditions north of Major Mackenzie can be harsher — keep an emergency kit in your vehicle.

### Towing and roadside assistance in Markham (York Region)
URL: https://mytow.ca/service-areas/markham
Markham's business parks and neighbourhoods along the 404 and 407 are covered by MyTow's online request system. We serve Unionville, Cornell, Markham Village, Milliken and Berczy.
This area is close to MyTow's Vaughan base and is part of its core GTA coverage.
Main roads: Highway 404, Highway 407, Highway 7, Markham Road.
Communities: Unionville, Cornell, Markham Village, Milliken, Berczy.
Popular services: Commercial & Fleet Towing, Battery Boost, Vehicle Transport, Emergency Towing.
Local note: For tech-park and office lots, include the building number and parking level in your request.

### Towing and roadside assistance in Mississauga (Peel Region)
URL: https://mytow.ca/service-areas/mississauga
Mississauga is home to some of Ontario's busiest highway interchanges. MyTow accepts towing and roadside requests from the 401 to the QEW, including City Centre, Port Credit, Streetsville, Meadowvale and Malton.
This area is close to MyTow's Vaughan base and is part of its core GTA coverage.
Main roads: Highway 401, Highway 403, Queen Elizabeth Way, Highway 410.
Communities: City Centre, Port Credit, Streetsville, Meadowvale, Malton.
Popular services: Emergency Towing, Accident Towing, Commercial & Fleet Towing, Flat Tire Change.
Local note: The 401/403/410 interchange is complex. Note your exact direction of travel and nearest exit.

### Towing and roadside assistance in Brampton (Peel Region)
URL: https://mytow.ca/service-areas/brampton
Brampton borders Vaughan to the west, with Highway 410, the 427 extension and Highway 407 running through. MyTow accepts requests in Bramalea, Springdale, Mount Pleasant, Castlemore and Heart Lake.
This area is close to MyTow's Vaughan base and is part of its core GTA coverage.
Main roads: Highway 410, Highway 427, Highway 407, Queen Street.
Communities: Bramalea, Springdale, Mount Pleasant, Castlemore, Heart Lake.
Popular services: Breakdown Towing, Commercial & Fleet Towing, Battery Boost, Fuel Delivery.
Local note: Industrial areas near the 407 have large lots — share the unit number or dock number.

### Towing and roadside assistance in Oakville (Halton Region)
URL: https://mytow.ca/service-areas/oakville
Oakville sits along the QEW and Highway 403 in Halton Region. MyTow accepts requests in Glen Abbey, Bronte, River Oaks and Old Oakville, with availability confirmed by dispatch because of the distance from Vaughan.
This area is farther from MyTow's Vaughan base, so dispatch confirms availability and details when you request.
Main roads: Queen Elizabeth Way, Highway 403, Highway 407, Trafalgar Road.
Communities: Glen Abbey, Bronte, River Oaks, Old Oakville.
Popular services: Luxury & Exotic Transport, Flatbed Towing, Scheduled Towing, Battery Boost.
Local note: Longer distances from Vaughan can affect arrival time and price — your request confirmation will reflect this.

### Towing and roadside assistance in Burlington (Halton Region)
URL: https://mytow.ca/service-areas/burlington
Burlington is at the western edge of the GTA along the QEW and Highway 403. MyTow accepts requests in Aldershot, Appleby, Millcroft and Downtown Burlington, with availability confirmed at dispatch.
This area is farther from MyTow's Vaughan base, so dispatch confirms availability and details when you request.
Main roads: Queen Elizabeth Way, Highway 403, Highway 407, Brant Street.
Communities: Aldershot, Appleby, Millcroft, Downtown Burlington.
Popular services: Vehicle Transport, Scheduled Towing, Flatbed Towing, Emergency Towing.
Local note: Scheduled towing and vehicle transport are often the best fit for longer-distance moves to or from Burlington.

### Towing and roadside assistance in Pickering (Durham Region)
URL: https://mytow.ca/service-areas/pickering
Pickering marks the start of Durham Region along the 401. MyTow accepts towing and roadside requests in Bay Ridges, Amberlea, Duffin Heights and Liverpool, subject to dispatch coverage.
This area is farther from MyTow's Vaughan base, so dispatch confirms availability and details when you request.
Main roads: Highway 401, Highway 407, Brock Road, Kingston Road.
Communities: Bay Ridges, Amberlea, Duffin Heights, Liverpool.
Popular services: Breakdown Towing, Battery Boost, Winching & Recovery, Fuel Delivery.
Local note: Rural roads north of the 407 may have limited lighting — keep hazards on and share a landmark.

### Towing and roadside assistance in Ajax (Durham Region)
URL: https://mytow.ca/service-areas/ajax
Ajax sits along the 401 corridor in Durham Region, with Highway 412 close by. MyTow accepts requests in Pickering Village, Central Ajax, Southwood and Nottingham, with availability confirmed at dispatch.
This area is farther from MyTow's Vaughan base, so dispatch confirms availability and details when you request.
Main roads: Highway 401, Highway 412, Harwood Avenue, Salem Road.
Communities: Pickering Village, Central Ajax, Southwood, Nottingham.
Popular services: Emergency Towing, Flat Tire Change, Battery Boost, Vehicle Lockout.
Local note: Highway 412 has limited exits — continue to a safe exit if your vehicle is still drivable.

### Towing and roadside assistance in Whitby (Durham Region)
URL: https://mytow.ca/service-areas/whitby
Whitby connects the 401 and 412 to Highway 407 East. MyTow accepts requests in Brooklin, Port Whitby, Williamsburg and Downtown Whitby, with availability confirmed at dispatch.
This area is farther from MyTow's Vaughan base, so dispatch confirms availability and details when you request.
Main roads: Highway 401, Highway 412, Highway 407, Brock Street.
Communities: Brooklin, Port Whitby, Williamsburg, Downtown Whitby.
Popular services: Breakdown Towing, Winching & Recovery, Battery Boost, Scheduled Towing.
Local note: Brooklin and northern Whitby are more rural — exact location details help a lot.

### Towing and roadside assistance in Oshawa (Durham Region)
URL: https://mytow.ca/service-areas/oshawa
Oshawa is at the eastern edge of the GTA along the 401. MyTow accepts requests in Downtown Oshawa, Taunton, Windfields and Lakeview, with availability confirmed at dispatch because of the distance from Vaughan.
This area is a long distance from MyTow's Vaughan base, so scheduled transport and pre-arranged pickups are usually the best fit. Dispatch confirms availability and timing.
Main roads: Highway 401, Highway 407, Simcoe Street, Harmony Road.
Communities: Downtown Oshawa, Taunton, Windfields, Lakeview.
Popular services: Vehicle Transport, Scheduled Towing, Breakdown Towing, Battery Boost.
Local note: Longer trips from Vaughan mean scheduled transport is often the best option for non-urgent moves.

### Towing and roadside assistance in Milton (Halton Region)
URL: https://mytow.ca/service-areas/milton
Milton sits on the Highway 401 corridor west of Mississauga. MyTow accepts requests in Old Milton, Timberlea, Dempsey, Willmott and Scott, subject to dispatch coverage.
This area is farther from MyTow's Vaughan base, so dispatch confirms availability and details when you request.
Main roads: Highway 401, Highway 407, Highway 25, Steeles Avenue, Derry Road.
Communities: Old Milton, Timberlea, Dempsey, Willmott, Scott.
Popular services: Breakdown Towing, Battery Boost, Flat Tire Change, Accident Towing.
Local note: Heavy truck traffic on Highway 401 and Highway 25 makes a safe, visible pull-off point important. Share the nearest exit or cross street when you request help.

### Towing and roadside assistance in Aurora (York Region)
URL: https://mytow.ca/service-areas/aurora
Aurora is a short drive north of Vaughan and Richmond Hill along Highway 404 and Yonge Street. MyTow accepts requests in Aurora Village, Aurora Heights, Aurora Highlands and Bayview Northeast.
This area is close to MyTow's Vaughan base and is part of its core GTA coverage.
Main roads: Highway 404, Yonge Street, Bayview Avenue, Wellington Street, St. John's Sideroad.
Communities: Aurora Village, Aurora Heights, Aurora Highlands, Bayview Northeast.
Popular services: Emergency Towing, Battery Boost, Vehicle Lockout, Winching & Recovery.
Local note: Winter conditions north of Highway 7 can change quickly. If you are stuck in snow, tell us whether your wheels can turn so the right equipment is sent.

### Towing and roadside assistance in Newmarket (York Region)
URL: https://mytow.ca/service-areas/newmarket
Newmarket is at the northern edge of the GTA along Highway 404 and Davis Drive. MyTow accepts requests in Downtown Newmarket, Armitage, Glenway and Stonehaven, with availability confirmed at dispatch.
This area is farther from MyTow's Vaughan base, so dispatch confirms availability and details when you request.
Main roads: Highway 404, Davis Drive, Yonge Street, Leslie Street, Mulock Drive.
Communities: Downtown Newmarket, Armitage, Glenway, Stonehaven.
Popular services: Breakdown Towing, Flat Tire Change, Battery Boost, Scheduled Towing.
Local note: Long distances from Vaughan make a precise pin location and vehicle details especially useful when you request a tow.

### Towing and roadside assistance in Hamilton (City of Hamilton)
URL: https://mytow.ca/service-areas/hamilton
Hamilton is just beyond the western edge of the GTA, reached by the QEW and Highway 403. MyTow accepts requests across Downtown Hamilton, Ancaster, Dundas, Stoney Creek, Waterdown and Westdale, with availability confirmed at dispatch.
This area is a long distance from MyTow's Vaughan base, so scheduled transport and pre-arranged pickups are usually the best fit. Dispatch confirms availability and timing.
Main roads: QEW, Highway 403, Lincoln M. Alexander Parkway, Red Hill Valley Parkway, Highway 6.
Communities: Downtown Hamilton, Ancaster, Dundas, Stoney Creek, Waterdown, Westdale.
Popular services: Vehicle Transport, Scheduled Towing, Breakdown Towing, Flatbed Towing.
Local note: The Hamilton Mountain escarpment access roads are steep. Tell us if your vehicle is on a hill or ramp so the correct truck and loading method are planned.

### Towing and roadside assistance in Ottawa (City of Ottawa)
URL: https://mytow.ca/service-areas/ottawa
MyTow accepts towing and vehicle transport requests for Ottawa and the National Capital Region, subject to dispatch coverage. Because Ottawa is far from Vaughan, scheduled transport and pre-arranged pickups are usually the best fit.
This area is a long distance from MyTow's Vaughan base, so scheduled transport and pre-arranged pickups are usually the best fit. Dispatch confirms availability and timing.
Main roads: Highway 417, Highway 416, Highway 174, Hunt Club Road, Bank Street.
Communities: Downtown Ottawa, Kanata, Nepean, Barrhaven, Orléans, Gloucester.
Popular services: Vehicle Transport, Scheduled Towing, Flatbed Towing, Breakdown Towing.
Local note: Ottawa is a long distance from Vaughan, so scheduled transport and pre-arranged pickups are usually the best fit. Contact dispatch to confirm coverage before you rely on a same-day arrival.

### Towing and roadside assistance in London (Middlesex County)
URL: https://mytow.ca/service-areas/london
MyTow accepts towing and vehicle transport requests for London, Ontario, subject to dispatch coverage. London is along the Highway 401 and 402 corridor in Southwestern Ontario, so scheduled transport is often more practical than an emergency tow.
This area is a long distance from MyTow's Vaughan base, so scheduled transport and pre-arranged pickups are usually the best fit. Dispatch confirms availability and timing.
Main roads: Highway 401, Highway 402, Veterans Memorial Parkway, Wellington Road, Oxford Street.
Communities: Downtown London, Byron, Masonville, Lambeth, Argyle.
Popular services: Vehicle Transport, Scheduled Towing, Flatbed Towing, Breakdown Towing.
Local note: London is along the Highway 401 and 402 corridor in Southwestern Ontario. For longer trips, scheduled transport is often more practical than an emergency dispatch.

## Guides
### What to Do When Your Car Breaks Down
URL: https://mytow.ca/resources/what-to-do-when-your-car-breaks-down
Stay visible, stay safe, and share an exact location. Here's what to do in the first few minutes.
- Get out of live traffic if the vehicle can still move; otherwise hazards on and stay buckled in on a busy highway.
- Your exact location (highway, direction, nearest exit or kilometre marker) is the most useful detail for any operator.
- Call 911 first if anyone is hurt, there is fire or smoke, or the vehicle blocks a live lane.
- Never stand between your vehicle and traffic, and never attempt roadside repairs next to moving vehicles.

### Flatbed vs Wheel-Lift Towing
URL: https://mytow.ca/resources/flatbed-vs-wheel-lift-towing
Both methods are common. The right one depends on your drivetrain, clearance and vehicle condition.
- A flatbed carries the whole vehicle with all four wheels off the pavement.
- A wheel-lift lifts one axle and tows the other on the road, which suits short moves of simple front- or rear-drive vehicles.
- All-wheel-drive, electric, low-clearance and badly damaged vehicles belong on a flatbed.
- Tell dispatch your drivetrain and any modifications so the right truck is sent.

### How Towing Prices Work
URL: https://mytow.ca/resources/how-towing-prices-work
Towing prices are usually built from a base hookup fee plus distance and any extra work required.
- Tow pricing is assessed per request: hookup, distance, vehicle, equipment and recovery work all matter.
- Complications like winching, underground parking or waiting time can add cost.
- Ask for the pricing before you agree to service.
- Accurate details in your request let dispatch assess pricing for your situation.

### What to Do After a Car Accident in Ontario
URL: https://mytow.ca/resources/what-to-do-after-a-car-accident
Safety first, then documentation, then decisions about towing and repairs.
- Check for injuries first and call 911 if anyone is hurt or the vehicle blocks traffic.
- Photograph the scene and vehicle damage and exchange details with everyone involved.
- Let authorities clear the scene before the tow hookup begins.
- You can tell the operator where to take the vehicle, such as a collision repair centre or home.

### Winter Roadside Emergency Checklist
URL: https://mytow.ca/resources/winter-roadside-emergency-checklist
A well-stocked kit and a few habits make winter breakdowns far less stressful.
- Carry a winter kit: scraper, shovel, traction aid, booster cables, blanket, flashlight, charger and water.
- Keep at least half a tank of fuel and get the battery tested before the cold arrives.
- If stranded, stay with the vehicle, keep the exhaust clear of snow and run the engine sparingly.

### Battery Boost vs Battery Replacement
URL: https://mytow.ca/resources/battery-boost-vs-battery-replacement
A boost fixes a drained battery. A failing battery will keep dying and needs replacing.
- A boost fixes a drained battery; a failing battery keeps dying and needs replacing.
- Repeated dead batteries, slow cranking and a battery warning light are signs of a failing battery.
- After a boost, drive to let the alternator recharge, then have the battery and charging system tested.

### Winter Driving Tips for GTA Drivers
URL: https://mytow.ca/resources/winter-driving-tips-gta
Prepare before the first snowfall, slow down on snow and ice, and know what to do if you end up stuck.
- Winter tires, a tested battery and clear windows and roof make the biggest difference before the first snowfall.
- Slow down, leave extra following distance and brake and steer gently on snow and ice.
- If you slide off the road, stay with the vehicle, hazards on, and call 911 if anyone is hurt or you block a live lane.

### Car Won't Start? What to Check and How to Fix It
URL: https://mytow.ca/resources/car-wont-start-what-to-check
The sound your car makes when you turn the key narrows down the cause. Here is how to read it and what to do next.
- Rapid clicking or a dim dashboard usually points to a weak or dead battery.
- Slow, labouring cranking points to a tired battery or cold weather.
- Cranking normally but not starting points to fuel or ignition, not the battery.
- Complete silence can mean a dead battery, a loose terminal or a gear or starter issue.

### How to Jump Start a Car Safely, Step by Step
URL: https://mytow.ca/resources/how-to-jump-start-a-car-safely
The order of the cables matters. Follow these steps, know when not to jump start and when to call for a professional boost.
- Connect the last black clamp to unpainted metal on the dead car, not to the dead battery's negative post.
- Do not jump start a cracked, leaking, swollen or frozen battery.
- Check the owner's manual first: hybrids, electric vehicles and some modern cars have specific jump points or restrictions.
- After a start, drive to recharge and have the battery tested.

### Flat Tire: What to Do on the Roadside
URL: https://mytow.ca/resources/flat-tire-what-to-do-on-the-roadside
Slow down gradually, get out of traffic and decide whether you can safely change the tire or should call for help.
- Do not brake hard or swerve: ease off the accelerator, hold the wheel firmly and steer to the shoulder.
- Only change a tire on firm, level ground well away from traffic; otherwise request help.
- A compact spare is a temporary fix: check the speed and distance limits on its sidewall.
- If the sidewall is damaged and there is no usable spare, a flatbed tow is the safe option.

### Locked Your Keys in the Car? What to Do Next
URL: https://mytow.ca/resources/locked-keys-in-car-what-to-do
Stay calm, check the simple options and call for a lockout service instead of forcing the door or a window.
- If a child or pet is inside and in distress, call 911 immediately.
- Check for a spare key, a phone app or a helper who can bring one before paying for a service.
- Avoid wedges, coat hangers and forcing the door: they can damage seals, wiring and window mechanisms.
- A lockout service uses non-destructive tools to open the vehicle without harming the paint or glass.

### Ran Out of Gas? What to Do and How to Avoid It
URL: https://mytow.ca/resources/ran-out-of-gas-what-to-do
Coast to safety, get out of traffic and request fuel delivery with the right fuel type and your exact location.
- Coast to the shoulder or a safe spot as soon as the engine sputters; power steering and brakes need more effort when the engine stops.
- Tell dispatch whether you need gasoline or diesel before fuel is brought.
- Do not walk along a highway to find fuel; stay safe and request help.
- Running the tank very low can pull sediment into the fuel system; refuel earlier.

### How to Prepare for a Tow: Checklist and What to Expect
URL: https://mytow.ca/resources/how-to-prepare-for-a-tow
A few minutes of preparation makes the tow faster, safer and cheaper to plan.
- Have your exact location, vehicle details and destination ready for the request.
- Tell dispatch about all-wheel-drive, electric drivetrains, lowered suspension or anything unusual.
- Take photos and remove valuables before the hookup.
- Ask about pricing before you agree to service.

### Why Electric Vehicles Need Flatbed Towing
URL: https://mytow.ca/resources/why-electric-vehicles-need-flatbed-towing
An EV's motors and regenerative systems make dragging the drive wheels risky. Here is why a flatbed is the safe default.
- Most electric vehicles should be towed on a flatbed with all four wheels off the ground.
- Check the owner's manual; some vehicles have specific tow instructions or restrictions.
- Tell dispatch your vehicle is electric or hybrid and its drivetrain when you request.
- Never tow an EV with the drive wheels on the road unless the manufacturer explicitly allows it.

### Towing an AWD or 4WD Vehicle: Why All Four Wheels Must Come Off the Ground
URL: https://mytow.ca/resources/awd-vehicle-towing-why-all-four-wheels-off-the-ground
AWD and 4WD systems link every wheel. Towing with two wheels on the road can damage the drivetrain, so flatbeds are the safe choice.
- AWD and 4WD systems connect front and rear wheels, so rolling two wheels can force the drivetrain to work against itself.
- A flatbed or wheel dollies keep all four wheels off the pavement.
- Check your manual; some vehicles have specific tow instructions.
- Tell dispatch your vehicle's drivetrain and any modifications when you request.

### Stuck in Snow or a Ditch? What to Do While You Wait
URL: https://mytow.ca/resources/stuck-in-snow-or-a-ditch-what-to-do
Stop spinning the wheels, stay safe and let a recovery operator pull the vehicle out without damage.
- Stop spinning the wheels: it digs you in deeper and can burn clutches and tires.
- Stay with the vehicle, hazards on, and keep the exhaust clear if you run the engine.
- Pull points matter: recovery uses factory recovery eyelets or frame points, never bumpers.
- Tell dispatch whether the vehicle is stuck, in a ditch or off the road so recovery comes first.

### Car Overheating? What to Do Right Now
URL: https://mytow.ca/resources/car-overheating-what-to-do
Pull over, switch off and let the engine cool before you touch anything under the hood.
- At the first sign of overheating, pull over safely and switch the engine off.
- Never open a hot radiator or coolant cap: pressurized coolant can scald.
- Do not keep driving an overheating engine; it can cause severe, expensive damage.
- If the engine overheats again after cooling, request a tow.

### Highway Breakdown Safety in Ontario: A 400-Series Guide
URL: https://mytow.ca/resources/highway-breakdown-safety-ontario
On a 400-series highway, speed and traffic make waiting dangerous. Position, visibility and an exact location keep you safer.
- Get as far right as possible, hazards on, and stay buckled in if traffic is close.
- Note the highway, direction and nearest exit or kilometre marker for your request.
- Ontario's Move Over law protects stopped emergency vehicles and tow trucks with flashing lights.
- If you exit the vehicle, use the side away from traffic and stand behind a barrier or guardrail.

### How to Choose a Towing Company in Ontario
URL: https://mytow.ca/resources/choosing-a-towing-company-in-ontario
Stress makes it easy to accept the first offer. A few questions protect you and your vehicle.
- Ask for the price or how it is calculated before you agree to service.
- Confirm who is towing, what equipment they will use and where the vehicle is going.
- Be cautious about unsolicited tow trucks at a collision scene.
- Keep photos and paperwork for insurance claims.

### Moving a Vehicle: A Transport Checklist for Ontario Drivers
URL: https://mytow.ca/resources/moving-a-car-vehicle-transport-checklist
Whether it is a dealer move, an auction pickup or a luxury vehicle, preparation protects both the vehicle and you.
- Photograph every side of the vehicle and record the mileage before pickup.
- Remove valuables and loose items, and leave about a quarter tank of fuel unless told otherwise.
- Tell dispatch about low clearance, modifications or a vehicle that does not run.
- Keep paperwork from pickup and delivery for insurance.

## Frequently asked questions
### How much does a tow cost in the GTA?
Towing starts at $120.00 CAD before 13% HST ($135.60 with HST) and includes the first 4 km with the vehicle on the truck. After that it is $4.00 per km. Luxury, exotic and lowered vehicle transport starts at $150.00 and accident towing at $350.00.

### How much does a battery boost cost?
A battery boost starts at $75.00 CAD before 13% HST ($84.75 with HST) as a flat price with no distance charge.

### How much does a flat tire change cost?
Tire service starts at $75.00 CAD before 13% HST ($84.75 with HST) as a flat price.

### How much does a vehicle lockout cost?
Vehicle lockout starts at $75.00 CAD before 13% HST ($84.75 with HST) as a flat price.

### How much does fuel delivery cost?
Fuel delivery starts at $75.00 CAD before 13% HST, plus the actual cost of the fuel.

### How much does accident towing cost?
Accident towing starts at $350.00 CAD before 13% HST ($395.50 with HST) and includes the first 4 km with the vehicle on the truck.

### How much does flatbed towing cost?
Flatbed towing starts at $120.00 CAD before 13% HST ($135.60 with HST) and includes the first 4 km loaded. Dollies, where the service allows them, add $55.00.

### How much does winching and recovery cost?
Winching has no base price. The first 30 minutes on scene are included, then it is $90.00 per hour before 13% HST. Dispatch quotes the job.

### What is the cheapest MyTow service?
Battery boost, tire service, vehicle lockout and fuel delivery all start at $75.00 CAD before 13% HST (fuel delivery plus the cost of the fuel).

### What does the starting price include?
The base service (the hook-up for a tow), the first 4 km with the vehicle on the truck for towing and transport, travel to you for pickups inside the GTA, and for winching the first 30 minutes on scene. Roadside services are a flat price.

### How is towing distance charged?
After the first 4 km with the vehicle on the truck, loaded distance is $4.00 per km. Distances are routed and rounded to 0.1 km.

### Is there an extra charge for pickups outside the GTA?
Travel to you is included for any pickup inside the GTA. Outside the GTA the first 10 km of empty-truck travel are free, then $2.00 per km.

### Does MyTow charge HST?
Yes. 13% HST is added to the subtotal. All starting prices on this page are shown before HST, with the HST-inclusive amount alongside.

### How long is an online estimate valid?
An online estimate is valid for 30 minutes, then it is recalculated.

### Are these prices guaranteed?
No. They are starting prices. Final amounts depend on routed distance, your vehicle and situation and dispatch review. Pricing is confirmed with you before service; ask before you agree.

### How does MyTow price commercial and fleet requests?
Commercial and fleet requests, and any service not listed, are quoted manually by dispatch.

### How do I pay for a MyTow service?
Your card is authorized as a hold when a request is confirmed. It is captured when a driver starts travelling to you or the job completes.

### How does MyTow work?
You choose a service in the MyTow digital app, share your location and vehicle details, and submit the request. MyTow is a digital app where you can request a tow or roadside assistance in less than one minute. Dispatch reviews it and confirms the details and pricing with you, and you follow your request in the app.

### How long does it take to request a tow?
MyTow is a digital app where you can request a tow or roadside assistance in less than one minute. This is the time to submit your request, not a truck arrival estimate. Arrival depends on your location, traffic and dispatch coverage.

### What do I need before I request help?
Your exact location, the vehicle's make, model and colour, what is wrong, where it should go and a phone number dispatch can reach you on. Mention all-wheel drive, electric, lowered or modified vehicles.

### Do I need the app, or can I call?
You can do either. The online request is the fastest way to share your location; you can also call dispatch or call dispatch at (647) 633-8885 at any hour, especially for an emergency or a complicated situation.

### What happens after I submit a request?
It goes to MyTow dispatch. A service is confirmed once dispatch accepts the request and shares the service details with you, including the price or how it is calculated.

### Will I know the price before the tow?
Pricing is confirmed for your specific request before service. Ask about pricing before you agree, and see the pricing guide for the factors that affect it.

### Can I request more than a tow?
Yes. The same request covers towing, battery boost, flat tire change, vehicle lockout, fuel delivery, winching and recovery, and vehicle transport.

### Which cities can I request help in?
Vaughan is the primary area, and requests are accepted across Toronto and York, Peel, Halton and Durham regions, plus Hamilton, London and Ottawa subject to dispatch availability.

### When should I call 911 instead?
If you are in immediate danger, anyone is injured, there is a fire or fuel hazard, or the vehicle blocks live traffic, call 911 first. Request a tow once everyone is safe.

### Is MyTow available 24/7?
Yes. You can submit a request any time, day or night, every day of the year. Dispatch availability depends on coverage at the time of your request.

### How do I request towing?
Tap Request Help Now, choose the service you need, share your location and vehicle details, and submit. Your request goes directly to dispatch.

### Does MyTow serve Vaughan?
Yes. Vaughan is MyTow's primary service area, including Woodbridge, Maple, Concord and Kleinburg.

### Do you provide roadside assistance?
Yes — battery boosts, flat tire changes, vehicle lockouts and fuel delivery.

### Can I schedule vehicle transport?
Yes. Include your preferred date and time in your request and dispatch will confirm availability.

### Can you tow all-wheel-drive vehicles?
Flatbed towing is generally recommended for AWD vehicles. Mention that your vehicle is AWD in your request.

### Can I track my service request?
Requests are submitted through the MyTow app at app.mytow.ca, where you can follow the status of your request.

### How is towing pricing calculated?
Pricing typically depends on a base hookup fee, loaded distance, vehicle type, equipment needed and any recovery work. See the Pricing page for details.

### What information do I need before requesting help?
Your exact location, your vehicle's make, model and colour, what's wrong, and where you'd like the vehicle taken if it needs a tow.

### What should I do if my car breaks down on a highway?
Move as far right as you can, turn on hazards, and stay buckled in unless it's unsafe. Call 911 if you're in a live lane or anyone is hurt.