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MyTow — Help On Demand

Roadside Assistance

Roadside Assistance in Vaughan & the GTA

Request battery boosts, flat tire assistance, car lockout help and fuel delivery across Vaughan, Toronto and the GTA. MyTow is a digital app where you can request a tow or roadside assistance in less than one minute.

Overview

Roadside Assistance: overview & benefits

Many roadside problems don't need a tow at all. MyTow's roadside assistance covers the common fixes that can get you back on the road on the spot.

Request roadside assistance in Vaughan, Toronto and the GTA through MyTow’s digital app in less than one minute. Share your vehicle and pickup details in one online request; dispatch confirms the service arrangements with you.

  • Battery boosts
  • Spare tire installation
  • Vehicle lockout service
  • Fuel delivery
Roadside Assistance service vehicle at the roadside
Roadside Assistance by MyTow in Vaughan and the GTA (sample image)

When You Need It

When to request roadside assistance

  • 01

    Dead battery

  • 02

    Flat tire with a usable spare

  • 03

    Keys locked inside

  • 04

    Ran out of fuel

Not quite your situation? You may need our battery boost service or flat tire change service instead.

How It Works

Request roadside assistance in less than one minute

This is the time to submit your request, not a truck arrival estimate. Arrival depends on your location, traffic and dispatch coverage.

  1. 1

    Choose the service

    Open MyTow’s digital app and select roadside assistance.

  2. 2

    Share the details

    Enter your pickup location, vehicle and, if needed, a destination.

  3. 3

    Submit your request

    Dispatch reviews it and confirms the details and pricing with you.

  4. 4

    Get help

    Follow your request in the MyTow app until the service is complete.

For the full request process, visit how MyTow works.

Request Roadside Assistance

Roadside Assistance: vehicles & pricing

Vehicles & Equipment

Vehicles and equipment for roadside assistance

Most passenger vehicles. If a roadside fix isn't possible, towing can be arranged.

The right truck or equipment depends on your vehicle and situation, so include the make, model and condition in your request.

Safety before roadside assistance

  • Move off the travelled lanes if you can
  • Use hazard lights
  • Wait in a safe place for help to arrive

Roadside safety guidance for waiting near traffic.

Pricing Factors

What affects roadside assistance pricing?

  • Type of service
  • Location and timing
  • Fuel cost for deliveries
  • Whether towing is needed after

Pricing is assessed for your situation. Share your pickup location, vehicle condition and destination where applicable, then ask about pricing before you agree to service. Review towing and roadside assistance pricing factors.

Service Areas

Roadside Assistance in Vaughan & nearby cities

MyTow accepts roadside assistance requests 24/7 from Vaughan, Toronto and surrounding GTA communities. Arrival times depend on location, traffic and dispatch coverage.

Not sure we cover your location?

Call dispatch any time and we'll confirm availability.

(647) 633-8885

All GTA towing & roadside service areas →

FAQ

Roadside Assistance questions

Answers about requesting roadside assistance online, local coverage, vehicle requirements and pricing.

Call us anytime, 24/7(647) 633-8885
What roadside services do you offer?

Battery boosts, flat tire changes, vehicle lockout help and fuel delivery. If a roadside fix doesn't work, you can request a tow.

How do I request roadside assistance?

Open MyTow's digital app at https://app.mytow.ca/request, select roadside assistance, and enter your pickup location and vehicle details. You can submit your request in less than one minute. This is the time to submit your request, not a truck arrival estimate. Arrival depends on your location, traffic and dispatch coverage. You can also call dispatch at (647) 633-8885.

Do you offer roadside assistance in Toronto and other GTA cities?

Yes. MyTow accepts requests from Vaughan, Toronto and GTA communities including Richmond Hill, Markham, Mississauga, Brampton, Oakville, Burlington, Pickering, Ajax, Whitby and Oshawa. Call dispatch to confirm coverage for your exact location.

How much does roadside assistance cost?

Pricing is assessed for your situation, including distance, vehicle type and condition, and pickup conditions. Ask about pricing before you agree to service.

Is roadside assistance available at night and on weekends?

Requests are accepted 24/7, including nights, weekends and holidays. Arrival times depend on your location, traffic and dispatch coverage.

What information should I have ready?

Your exact location or nearest cross-street, the vehicle make, model and colour, what happened, and a destination if the vehicle needs to be moved.

Do you provide roadside assistance?

Yes — battery boosts, tire changes, lockouts and fuel delivery can all be requested online.

Does requesting roadside assistance in less than one minute mean help arrives that quickly?

This is the time to submit your request, not a truck arrival estimate. Arrival depends on your location, traffic and dispatch coverage.

Request roadside assistance with MyTow

MyTow is a digital app where you can request a tow or roadside assistance in less than one minute. This is the time to submit your request, not a truck arrival estimate. Arrival depends on your location, traffic and dispatch coverage.

Vehicle carrier transporting SUVs on an Ontario highway
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