Vehicle Transport
Move a car between homes, shops, dealers or buyers across the GTA.
City of Ottawa
Towing & Roadside Assistance in Ottawa
MyTow accepts towing and vehicle transport requests for Ottawa and the National Capital Region, subject to dispatch coverage. Availability and timing are confirmed when you request.
24/7 towing and roadside help in Ottawa
MyTow is a digital app where you can request a tow or roadside assistance in less than one minute. For help in Ottawa, include your nearest intersection, vehicle details and what happened. This is the time to submit your request, not a truck arrival estimate. Arrival depends on your location, traffic and dispatch coverage.
Choose the service that matches your situation: vehicle transport, scheduled towing, flatbed towing, breakdown towing. Dispatch confirms availability and the arrangements for your location.
Roads and location details
- Highway 417
- Highway 416
- Highway 174
- Hunt Club Road
- Bank Street
Communities
- Downtown Ottawa
- Kanata
- Nepean
- Barrhaven
- Orléans
- Gloucester
Local safety tip
Ottawa is a long distance from Vaughan, so scheduled transport and pre-arranged pickups are usually the best fit. Contact dispatch to confirm coverage before you rely on a same-day arrival.
Roadside safety while waiting for helpPopular services in Ottawa
Scheduled Towing
Book a tow in advance for a non-running car, a repair or a move.
Flatbed Towing
All four wheels off the road — ideal for AWD, lowered and damaged vehicles.
Breakdown Towing
Engine, transmission or electrical failure? Get towed to your mechanic.
How requests work in Ottawa
Submit a request online with your location. Dispatch reviews it, confirms details and pricing, and sends help. Follow progress in the MyTow app. How to request help with MyTow.
The vehicle, pickup access and towing distance can affect the service cost. Review towing and roadside assistance pricing factors before agreeing to service.
Helpful guides for drivers in Ottawa
- What to Do When Your Car Breaks Down
Stay visible, stay safe, and share an exact location. Here's what to do in the first few minutes.
- Flatbed vs Wheel-Lift Towing
Both methods are common. The right one depends on your drivetrain, clearance and vehicle condition.
- How Towing Prices Work
Towing prices are usually built from a base hookup fee plus distance and any extra work required.
Ottawa questions
Does MyTow serve Ottawa?
Yes. Requests from Ottawa are accepted 24/7, with availability confirmed at dispatch.
Is there a MyTow office in Ottawa?
MyTow is a mobile, service-area business. Trucks come to your location; there's no walk-in office.
What should I include in a request from Ottawa?
Your exact address or highway location (for example near Highway 417), vehicle details and destination.
Nearby areas
Stuck in Ottawa?
Submit your location and what you need. Your request goes straight to dispatch.