Published · MyTow
The hookup or base fee
Most tows start with a base fee that covers dispatching the truck and securing your vehicle.
Loaded distance
The distance your vehicle travels on the truck — from pickup to drop-off — is typically a major part of the price.
Other factors
- Vehicle size and weight
- Special equipment such as a flatbed or dollies
- Winching or recovery work
- Access difficulty, like underground parking
- Time of day and urgency
Know your rights in Ontario
Ontario has introduced tow operator certification and consumer protection rules for towing. Review the Government of Ontario's current towing guidance and ask for pricing before you agree to a tow.
Getting a clear price
Share accurate details in your request — location, destination and vehicle — so pricing can be confirmed before service.
Need towing or roadside assistance in the GTA?
Depending on your situation, explore emergency towing, flatbed towing, winching & recovery. MyTow is a digital app where you can request a tow or roadside assistance in less than one minute. This is the time to submit your request, not a truck arrival estimate. Arrival depends on your location, traffic and dispatch coverage.
Review towing and roadside assistance pricing factors and how MyTow’s online request process works.
This guide is general information, not legal or mechanical advice. In an emergency, call 911.
