Published · MyTow
Check for injuries
If anyone is hurt, call 911 immediately. Don't move injured people unless they are in immediate danger.
Make the scene safe
Turn on hazard lights. If the vehicles can be moved and no one is injured, move them out of live lanes.
Report when required
In Ontario, collisions involving injuries, suspected criminal activity, or damage above the provincial reporting threshold must be reported to police. In the GTA, minor collisions are often reported at a Collision Reporting Centre. Check current requirements with your local police service.
Document everything
- Photos of all vehicles and the scene
- Other driver's name, licence, plate and insurance
- Witness contact details
Choose where your vehicle goes
You can decide where your vehicle is towed — such as your preferred repair shop. Get pricing information before agreeing to a tow, and contact your insurer.
Need towing or roadside assistance in the GTA?
Depending on your situation, explore accident towing, winching & recovery, flatbed towing. MyTow is a digital app where you can request a tow or roadside assistance in less than one minute. This is the time to submit your request, not a truck arrival estimate. Arrival depends on your location, traffic and dispatch coverage.
Review towing and roadside assistance pricing factors and how MyTow’s online request process works.
This guide is general information, not legal or mechanical advice. In an emergency, call 911.
