Battery Boost
Battery Boost Service
If your vehicle will not start because the battery may be discharged, MyTow lets you start a battery boost roadside-assistance request online by providing your vehicle and location details.
Online RequestLocation DetailsRequest Tracking
Is a battery boost right for you?
A battery boost may help when the battery does not have enough charge to start the vehicle.
If the engine does not start and the battery appears weak or discharged, a battery boost may be the appropriate roadside service. If the vehicle has another mechanical or electrical problem, a boost may not resolve the issue.
Common signs
Signs your battery may be discharged
Engine does not start
The engine does not turn over normally when you try to start the vehicle.
Slow or weak starting
The vehicle attempts to start but cranks slowly or weakly.
Dim or weak electrical power
Interior lights or other electrical systems appear unusually weak.
Clicking when starting
You may hear clicking when attempting to start the vehicle.
These symptoms can have causes other than the battery. If a boost does not resolve the issue, towing or mechanical diagnosis may be needed. Towing Services
When you may need something else
A battery boost does not solve every no-start situation.
A battery boost is a roadside service request, not a mechanical diagnosis. It may not resolve problems involving:
- A mechanical failure is preventing the vehicle from starting.
- The battery itself is damaged and will not hold a charge.
- There is a charging-system issue affecting the battery.
- A starter-related problem is stopping the engine from turning over.
- Collision damage has affected the vehicle.
- Another electrical fault is present.
- The vehicle still cannot safely continue after assistance.
If the vehicle still cannot start or safely continue
If the vehicle still cannot start or safely continue after roadside assistance, towing may be the appropriate next step.
View Towing ServicesHow it works
Request a battery boost in a few clear steps.
A battery boost request starts with your vehicle and location details so the process can begin.
- 01
Choose Battery Boost
Select Battery Boost as the roadside service you need.
- 02
Provide your location
Enter or share where the vehicle is located.
- 03
Add vehicle & situation details
Provide the vehicle information and requested details about the situation.
- 04
Continue with your request
Review the available service information and follow the request through MyTow.
Before you request
Have a few details ready.
Providing accurate information helps ensure your battery boost request reflects your actual situation.
- Your locationWhere the vehicle is located.
- Vehicle informationRelevant vehicle details requested through MyTow.
- What happenedFor example, whether the vehicle will not start or appears to have a weak battery.
- Contact informationHow you can be reached about the active request.
- Access detailsAny relevant information about where the vehicle is parked or how it can be accessed.
Safety first
Stay clear of traffic and avoid unsafe battery handling.
If your vehicle is stopped near active traffic, prioritize your personal safety and move away from immediate danger where safely possible. MyTow is not an emergency-response service.
Pricing
What can affect roadside service pricing?
The amount that applies to a Battery Boost request may depend on the service details, vehicle, location, circumstances and other authorized charges associated with the request.
Ready to request a battery boost?
Start your request online and provide your vehicle and location details.
Service areas
Battery boost roadside assistance across Toronto, the GTA and surrounding areas.
MyTow supports Battery Boost requests across Toronto, the Greater Toronto Area and surrounding service areas where coverage is available.
Find battery boost help near you
Select a community to see local roadside and towing information.
Other roadside services
Not a battery problem?
If a battery boost is not the right fit for your situation, another MyTow service may be more appropriate.
- TowingWhen the vehicle cannot safely continue or needs to be moved.
- Flat TireA spare fitted on the roadside, or a tow if there is no usable spare.
- Vehicle LockoutCareful, non-destructive entry when your keys are locked inside.
- Fuel DeliveryA measured fuel top-up delivered to your location.
- View All Roadside AssistanceCompare every roadside service MyTow offers.
Helpful resources
Learn more about battery and roadside problems.
Guides to help you prepare
Dead Car Battery: What to Do & When to Get Help
A dead battery is one of the most common reasons a car will not start. This guide explains the warning signs, some safe basic checks, and when a battery boost is the right call.
Read guideWhat to Do When Your Car Breaks Down
A breakdown can happen anywhere, in any weather, with little warning. The first few minutes matter most, so this guide walks through staying safe, describing your location accurately, and knowing when to request help.
Read guideFlat Tire: What to Do & When to Get Roadside Help
A flat tire can be sudden or gradual. Either way, safety comes first. This guide covers what to do in the moment and when to request roadside help rather than changing the tire yourself.
Read guideOut of Gas? What to Do & How to Get Fuel
Running out of fuel is easy to do and usually straightforward to fix. This guide covers staying safe, what fuel delivery involves and how to get to the next station.
Read guide
Battery boost FAQ
Common questions about Battery Boost service
How do I request a battery boost through MyTow?
How do I know if my vehicle may need a battery boost?
What if the vehicle still does not start after a battery boost?
Can I request Battery Boost anywhere in the GTA?
How much does a battery boost cost?
Can I track my Battery Boost request?
What should I do if the battery looks damaged or is smoking?
Car won’t start?
Start your Battery Boost request online.
Provide your vehicle and location details through MyTow to begin your roadside-assistance request.
Help. On Demand.™
Towing Roadside Transport