Roadside Assistance
Roadside Assistance
Need help with a dead battery, flat tire, vehicle lockout or fuel delivery? MyTow lets you choose the roadside service that matches your situation and start your request online.
Online RequestLocation DetailsRequest Tracking
What do you need?
Choose the roadside service that matches your situation.
Select a service to learn what it covers, when it may help and how to start a request.
Battery Boost
Car won't start?
Request battery boost assistance when a discharged battery may be preventing the vehicle from starting.
Battery Boost ServiceFlat Tire
Flat or damaged tire?
Request roadside help when you need assistance dealing with a flat tire.
Flat Tire AssistanceVehicle Lockout
Locked out of your vehicle?
Request vehicle lockout assistance when you cannot access your vehicle.
Vehicle Lockout ServiceFuel Delivery
Run out of fuel?
Request roadside fuel delivery when your vehicle cannot continue because it has run out of fuel.
Fuel Delivery
Roadside help
Help for common problems that can stop your trip.
Roadside assistance is intended for vehicle problems that may be handled at or near the vehicle's location without immediately requiring a tow.
Battery Boost
A discharged or weak battery can leave a vehicle unable to start. A boost aims to get it running again at the roadside.
Flat Tire Assistance
A flat or damaged tire may be handled at the roadside when a usable spare is available or the tire can be inflated.
Vehicle Lockout
If keys, a phone or a child are locked inside, vehicle lockout help uses careful, non-destructive entry.
Fuel Delivery
Running out of fuel can be resolved with a measured fuel delivery so the vehicle can reach the next station.
Not sure what to choose?
Start with what happened to your vehicle.
Match the problem to the service that is most likely to help with it.
- Vehicle won't startBattery Boost
- Tire issueFlat Tire
- Can't get into vehicleVehicle Lockout
- Out of fuelFuel Delivery
- Vehicle cannot safely continueTowing
How it works
Request roadside help in a few clear steps.
One simple request puts your roadside problem, location and vehicle details in front of MyTow so the process can begin.
- 01
Choose your roadside service
Select the service that matches your situation.
- 02
Provide your location
Enter or share where the vehicle is located.
- 03
Add vehicle & situation details
Provide the requested information about the vehicle and the issue.
- 04
Continue with your request
Review the available service information and follow your request through MyTow.
Roadside help or towing?
When roadside assistance may be enough — and when a tow may be needed.
Roadside assistance
May be appropriate for:
Towing
May be appropriate when:
- The vehicle cannot safely continue.
- A roadside service cannot resolve the issue.
- The vehicle must be moved to another destination.
- Collision damage prevents safe driving.
Before you request
Have a few details ready.
Providing accurate information helps ensure your roadside request reflects your actual situation.
- Your locationWhere the vehicle is located.
- Service neededThe roadside problem you are experiencing.
- Vehicle informationRelevant vehicle details requested by MyTow.
- Contact informationHow MyTow can reach you about the request.
- Situation detailsAnything relevant about the vehicle or location that may affect service.
Safety first
Stay aware of traffic and immediate hazards.
If your vehicle has stopped near active traffic, prioritize your personal safety and move away from danger where safely possible. MyTow is not an emergency-response service.
Service areas
Roadside assistance across Toronto, the GTA and surrounding areas.
MyTow supports roadside-assistance requests across Toronto, the Greater Toronto Area and surrounding service areas where coverage is available.
Find roadside help near you
Select a community to see local towing and roadside assistance information.
Need something different?
When roadside assistance isn't the right fit.
Some situations call for moving the vehicle rather than a roadside service.
Roadside experience behind MyTow
Connected to TrueNorth Roadside Rescue
MyTow brings a modern digital request experience together with the roadside-service experience of TrueNorth Roadside Rescue.
Learn more about TrueNorth's towing and roadside services at TrueNorthRoadside.ca.
Helpful guides for common roadside problems.
Dead Car Battery: What to Do & When to Get Help
A dead battery is one of the most common reasons a car will not start. This guide explains the warning signs, some safe basic checks, and when a battery boost is the right call.
Read guideFlat Tire: What to Do & When to Get Roadside Help
A flat tire can be sudden or gradual. Either way, safety comes first. This guide covers what to do in the moment and when to request roadside help rather than changing the tire yourself.
Read guideLocked Out of Your Car? What to Do
Being locked out is frustrating but rarely dangerous. This guide covers how to confirm the situation, why professional assistance is the right path, and when a lockout becomes urgent.
Read guideOut of Gas? What to Do & How to Get Fuel
Running out of fuel is easy to do and usually straightforward to fix. This guide covers staying safe, what fuel delivery involves and how to get to the next station.
Read guideWhat to Do When Your Car Breaks Down
A breakdown can happen anywhere, in any weather, with little warning. The first few minutes matter most, so this guide walks through staying safe, describing your location accurately, and knowing when to request help.
Read guide
Roadside assistance FAQ
Common questions about roadside help
What does roadside assistance include?
How do I request roadside assistance?
What if I don't know which roadside service I need?
What is the difference between roadside assistance and towing?
Where is MyTow roadside assistance available?
Can I track my roadside-assistance request?
What if my roadside problem cannot be resolved?
Ready to get started?
Need roadside help right now?
Choose the roadside service that matches your situation and start your MyTow request online.
Help. On Demand.™
Towing Roadside Transport